Alberta Environment partnered with nForm to design a map-based interface for displaying environmental data about the oil sands.
Seven building blocks that provide a good functional definition for social software.
Kiiro simplifies SharePoint, syncs with Microsoft Project, and gives you an easy-to-use interface for managing projects.
Deep research helps Comcast prioritize features for their Game Invasion product.
A More Natural Approach to Usability Testing by Dylan Rogowsky
Often in usability tests, we ask participants to go to the homepage of the website under evaluation and navigate around. The problem is that people do not use the web like this... at least not anymore. | September 4, 2013
An alternative to post-it notes and sharpies: Using butcher paper and pre-printed sticky labels for workshop facilitation and analysis by Johanna Dietrich
There have historically been three sure things in IA – post-it notes, sharpies and the Polar Bear Book. We’ve recently expanded our IA toolkit to include a roll of butcher paper and a stock of Avery mailing labels. Having used these somewhat unconventional supplies several times over the last few months, we are pleased with the results. | August 9, 2013
6 Lessons We Learned While Doing BYODevice Usability Testing by Lisa Farlow
A couple of months ago, we tried out a BYOD (bring your own device) quick-and-dirty usability testing blitz at the office. The idea appealed to us and our client as a way to quickly get a wide range of feedback. Some things we did right, and some things we’ll have to change the next time we run a night like this. Here are six lessons we learned for next time. | July 29, 2013
We're Hiring a Project Manager by Gene Smith
We are a busy design/consulting firm with clients in Alberta, B.C. and Ontario. We're looking for a project manager to help keep our projects on track, our budgets under control, and our clients happy. Ideal Candidate As our ideal candidate,... | June 10, 2013
Five Keys to Visual Business Analysis by Dennis Breen
Back in January I shared some thinking on what we've called Visual Business Analysis. That post argued that holistic visualizations of the system are necessary during requirements gathering because a coherent picture changes how people think about requirements. In effect,... | June 10, 2013
The Experience Gap (UX Camp Edmonton Presentation) by Gene Smith
I wanted to share the slides from my UX Camp Edmonton talk this weekend. The presentation is called "The Experience Gap," and its core idea is that there's a growing gap between the best experiences people have with technology and... | May 13, 2013
User Experience Debt by Andrew Wright
UX debt is real and every digital product has some to repay. Some of this debt is incurred intentionally because tough decisions have to be made. Some of this debt is incurred unintentionally because assumptions about end-users go unchecked. It's time to start paying attention to the I.O.U.'s we're writing to our users. | May 7, 2013
Training vs. Design by Gene Smith
Some thoughts on when to invest in design versus training. | April 10, 2013
Event: Content Strategy for the Public Sector (April 11) by Gene Smith
Before I started consulting 10 years ago I worked in the public sector in a variety of communications and web management roles. Talking with clients over the past year I've realized that many of them still suffer from the same... | April 2, 2013
When to apply UX effort in agile by Andrew Wright
When should you apply UX effort on an agile project to get the most out of it? Well, UX design skills are most valuable to agile processes at three key points: during modeling, during evaluation, and for facilitating day-to-day design activities. | February 21, 2013
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