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Strategy, design and evaluation for complex digital products and services.

What we do:

Get in touch about how we can help you.

What we think:

Goodbye. And hello.

Last Friday I walked down to my lawyer’s office, sat down in a wood-panelled boardroom, and quickly signed a few papers. I checked my phone when I was done: it took all of seven minutes for me to resign from nForm.

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We’re hiring an information architect/user experience analyst to work out of our Edmonton office. If you’re interested and you meet the requirements, please get in touch–we’d love to talk with you!

Job Duties

  • Collaborate with clients and other team members to plan, conduct and analyze qualitative and quantitative user research. Typical research methods include surveys, usability tests and interviews.
  • Analyze website content to create inventories, audits, content models and metadata schema.
  • Work with web analytics tools to gather insights about user behaviour on large websites and Intranets.
  • Develop site maps, metadata, labeling schemes for large websites, Intranets and document repositories.
  • Collaborate with UX designers on navigation and interface design.

Ideal Requirements

  • Three years working as an information architect, content strategist, UX designer, business analyst, or related job, with a focus on large websites, web applications and/or mobile apps.
  • Undergraduate or graduate degree in psychology, anthropology, sociology, library science or a related field.
  • Solid understanding of qualitative and quantitative research methodologies and analysis techniques.
  • An interest in working on complex problems that cover web, mobile and sometimes physical experiences.
  • General understanding of user experience design process and methodologies.
  • Fluent in web analytics tools such as Google Analytics, WebTrends, Crazy Egg and others.
  • Comfortable working independently as well as collaboratively with clients and teammates.
  • A curious mind and a questioning disposition.
  • Ability to travel occasionally.

What We Offer

  • Competitive salary based on your experience
  • Fully-paid benefits package
  • Paid holidays and personal time
  • Professional development opportunities
  • Work-life balance
  • A supportive team that’s passionate about design and user experience 

How to Apply

Email careers [at] with your resume, a cover letter and a link to your portfolio. No calls, please. This position will remain open until a suitable candidate is found.


Every time you go to a dinner party or a networking event, one of the first things people ask you is, “What do you do for a living?” It’s how we get to know someone and get them comfortable enough to start talking about themselves. But what if you have one of those jobs that’s hard to explain in one canned statement?
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Proudest moment: The work we’ve done with crown prosecutors (service design and interface design) this year has been really fun because they’re articulate, engaged and passionate about what they do. Overall though, what I’m most proud of is having a great team that’s capable of tackling ambitious research and design projects. I guess that’s the kind of thing the boss should say, but it’s also true.
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