02 Oct 2015 by Lisa Farlow

Unmoderated Usability Testing

Recently at nForm, we’ve been considering adding unmoderated usability tests to our list of research techniques. While we frequently do both in-person and remote facilitated tests, there are some benefits to unmoderated sessions. This article explores the pros and cons of unmoderated testing and takes a look at some tools that can help. Read More

12 Aug 2015 by Gene Smith

Goodbye. And hello.

Last Friday I walked down to my lawyer’s office, sat down in a wood-panelled boardroom, and quickly signed a few papers. I checked my phone when I was done: it took all of seven minutes for me to resign from nForm. Read More

27 Jun 2015 by Kerryn North

We’re Hiring an Information Architect/UX Analyst

We’re hiring an information architect/user experience analyst to work out of our Edmonton office. If you’re interested and you meet the requirements, please get in touch–we’d love to talk with you! Read More

26 Jan 2015 by Kerryn North

What is a project manager?

Every time you go to a dinner party or a networking event, one of the first things people ask you is, “What do you do for a living?” It’s how we get to know someone and get them comfortable enough to start talking about themselves. But what if you have one of those jobs that’s hard to explain in one canned statement? Read More

24 Dec 2014 by Gene Smith

2014 Year in Review: Gene

Proudest moment: The work we've done with crown prosecutors (service design and interface design) this year has been really fun because they're articulate, engaged and passionate about what they do. Overall though, what I'm most proud of is having a great team that's capable of tackling ambitious research and design projects. I guess that's the kind of thing the boss should say, but it's also true. Read More

23 Dec 2014 by Lisa Farlow

2014 Year in Review: Kerryn

Proudest project moment: The Better Intranets Conference was one of my favourite projects to work on this year. I love organizing events and this was the first major event I did with nForm. It was also our first time holding this conference, so there was a certain amount of risk involved in whether or not it would be successful. And thankfully it was a success! It was a great opportunity for us to bring people together and have them talk about their experience with intranets. Read More

22 Dec 2014 by Lisa Farlow

2014 Year in Review: Sheldon

Proudest project moment: I would have to say working with the team at Alberta Education. It’s a fun environment, they have a great team in place, and we are working on projects that will have a really positive impact in the day-to-day lives of teachers. To me, that’s really important work. Read More

19 Dec 2014 by Lisa Farlow

2014 Year in Review: Dennis

(One of my) Favourite book(s) of 2014: Intertwingled, by Peter Morville Part philosophy, part cultural study, part exploration of the future of Information Architecture, this is one strange book. In it, Morville examines the nature of information and the deeply interconnected spaces in which it resides. Along the way he shows how culture, though seldom discussed, affects everything we do. He looks at the limits of what we’re able to understand, notes the rarely exposed assumptions that underpin our ideas, and reminds us that certainty is the enemy of creativity. This is a book filled with wisdom not only for IA practice, but for life. It’s short, but I could it read many times before absorbing its lessons. Read More

18 Dec 2014 by Lisa Farlow

2014 Year in Review: Lisa

Most interesting project: Working with BC Justice, learning about criminal procedures from arrest to bail to arraignment to trial by shadowing crown prosecutors and their staff. By the end we had learned so much that we needed a wall-sized journey map to showcase it all. Read More

17 Dec 2014 by Lisa Farlow

2014 Year in Review: Johanna

Proudest project moment: Hosting our first ever Better Intranets was extremely rewarding. The whole team pulled together to contribute to all aspects of the event, and it was satisfying to see our clients and other Intranet enthusiasts have an opportunity to get together to talk about their Intranets in a casual environment. Read More

16 Dec 2014 by Lisa Farlow

2014 Year in Review: Ben

My favourite project moment: I demonstrated my new prototype at a workshop for Alberta Land Titles. The participants were excited with what they saw and provided clear, specific feedback of how it could be improved. It is enjoyable to see how collaboration can create much richer ideas than any individual could. Read More

15 Dec 2014 by Lisa Farlow

2014 Year in Review: Sarah

Over the next week and a half, we'll be posting a Year in Review for each nFormer! Today we'll start with Sarah. Favourite project: One of my favourite moments was helping with a final presentation (and attending that presentation) where we got to present our findings on 15+ different workshops we conducted for a large client. Sometimes when we are in a workshop environment our findings can be really ground breaking and can immensely affect recommendations and the project. These 15+ workshops really were true exploring activities, as the research we were conducting had never been completed before. Looking back I can’t believe how much time we got to spend really getting to understand the client’s business and how field employees work and what their roles are. And during the final presentation, I also got to see a few senior colleagues (that I have endless respect for) in action. I hope to one day be able to respond to tough questions on the spot with expertise, confidence and experience! Read More