Last week I gave a talk at the IA Summit about stakeholder mapping.
For the past couple of years I’ve been thinking about ways to better understand stakeholders for complex design projects so we can engage them more effectively. This interest grew out of a few project experiences I’d had where we weren’t able to get traction for good UX design methods, or we weren’t able to have the impact we wanted despite doing solid work.
(Thanks to Steve Fisher for the photo of me speaking.)
In this talk I present some traditional forms of stakeholder mapping used in project management and other disciplines, as well as a few preliminary ideas we’ve been working through here at nForm on stakeholder mapping for complex design projects.
The slides include my speaking notes so you effectively have the whole presentation. Feedback is always appreciated.