05 Dec 2018 by Kerryn North
UX Link Roundup – November 2018





Now that the snow is here to stay, it is the perfect time to grab a coffee or hot chocolate and do some reading. We’ve put together a list of some of the UX articles that caught our eye in November and shared them here for you to enjoy.

(Also, don’t forget to catch up on October’s list here, in case you missed it.)

November 1, 2018
Gartner Drops Its 5 Drivers for Digital Transformation by Dom Nicastro
https://www.cmswire.com/information-management/gartner-drops-its-5-drivers-for-digital-transformation/ 

November 2, 2018
Kickoff Kit: Tools to Help Teams Work Better Together by Sara Bremen Rabstenek
https://open.nytimes.com/kickoff-kit-tools-to-help-teams-work-better-together-3ca6a06b4fc2

November 4, 2018
Intranet Design After a Merger or Acquisition by Kara Pernice
https://www.nngroup.com/articles/intranet-merger-or-acquisition/

November 5, 2018
What Makes an Experience Seem Innovative? by Jared M. Spool
https://medium.com/@jmspool/what-makes-an-experience-seem-innovative-aa568bdaff22

November 6, 2018
Lorem ipsum is dead. Hallelujah! by Yael Ben-David
https://contentdesign.london/content-design/lorem-ipsum-is-dead-hallelujah-by-yael-ben-david/

November 7, 2018
Design Across Borders by Glenn Fajardo
https://blog.mural.co/design-across-borders?utm_content=79636924&utm_medium=social&utm_source=twitter

Ethical UX: Reflections on CanUX 2018 by David Drysdale
https://www.linkedin.com/pulse/ethical-ux-reflections-canux-2018-david-drysdale-phd-cspo/

November 11, 2018
Let the Wrong One Go by Christina Wodtke
https://medium.com/@cwodtke/let-the-wrong-one-go-15f029285058

UX Debt: How to Identify, Prioritize, and Resolve by Anna Kaley
https://www.nngroup.com/articles/ux-debt/

November 12, 2018
Why Doctors Hate Their Computers by Atul Gawande
https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers

November 13, 2018
8 Takeaways from DesignOps Summit 2018 by Dylan Ortega
https://blog.nomnominsights.com/takeaways-from-designops-18/

This is UX Writing at Its Very Best by Real Big Words
https://uxplanet.org/this-is-ux-writing-at-its-very-best-2806f3f386e0

November 14, 2018
In Conversation: Content Design with Sarah Richards by Richard Buck
https://uxmastery.com/in-conversation-content-design-with-sarah-richards/

November 15, 2018
10 Web Design Trends That Will Take Charge in 2019 by Mark Walker-Ford
https://www.socialmediatoday.com/news/10-web-design-trends-that-will-take-charge-in-2019-infographic/542287/

November 16, 2018
Ethical Data Practices in a Chaotic, Complex World by Ken Mortensen
https://www.cmswire.com/information-management/ethical-data-practices-in-a-chaotic-complex-world/

November 18, 2018
Five Mistakes in Designing Mobile Push Notifications by Alita Joyce
https://www.nngroup.com/articles/push-notification/

November 19, 2018
Four Approaches to Share and Reflect on Our Work by Jared M. Spool
https://medium.com/@jmspool/four-approaches-to-share-and-reflect-on-our-work-cdb3cd8ee099

Here’s why user research does not happen often enough by Sofia Quintero
https://blog.nomnominsights.com/heres-why-user-research-does-not-happen-often-enough/

November 20, 2018
The Discomfort Zone: From Interfaces to Installations (Notes from CanUX 2018) by Nuff
https://medium.com/@designbynuff/the-discomfort-zone-from-interfaces-to-installations-notes-from-canux-2018-ec8e7b2b264f

Why Others Are the Biggest Barrier to User Experience Success by Paul Boag
https://boagworld.com/working-in-web/barrier/

November 23, 2018
Building digital teams in government by Paul Bellows
https://medium.com/@paulbellows/building-digital-teams-in-government-63e47ab44738

November 25, 2018
Variable Fonts and Wide-Screen Layouts: Adopting Data-Driven Progressive Enhancements by Kathryn Whitenton and Sarah Gibbons
https://www.nngroup.com/articles/variable-fonts-wide-screen-layout/

November 27, 2018
AI may help deliver the UX we’ve been waiting for by Joe McKendrick
http://snip.ly/t6o0ca/#https://www.zdnet.com/article/ai-helps-user-experience-ux-helps-ai/

How to improve customer experience: 2019 trends, strategy, & examples by David Peralta
https://www.hotjar.com/blog/customer-experience

How to Write an Effective Digital Project Brief by Jeff Archibald
https://us2.campaign-archive.com/?u=ed9a96e3d5b0c7631056ad16c&id=c087e9232c&e=dd770ad5c4

November 28, 2018
A mega list of UX writing resources by Katherine Bradshaw-Jones
https://medium.com/@katherinebradshawjones/a-mega-list-of-ux-writing-resources-d9f200d6dfde

Customer Journey Maps – Walking a Mile in Your Customer’s Shoes by Andreas Komninos
https://www.interaction-design.org/literature/article/customer-journey-maps-walking-a-mile-in-your-customer-s-shoes?utm_source=twitter&utm_medium=sm

Other things of note:
Design Justice Network Principles
http://designjusticenetwork.org/network-principles/


20 Nov 2018 by Kerryn North

Meet Elizabeth

Meet Elizabeth Gusnoski. Elizabeth brings over a decade of experience in all phases of running large-scale websites and intranets. Her specialties include information architecture, analytics, content strategy, front end development and digital marketing. How did you get into this line of … Read More